Frequently Asked Questions
Everything you need to know before hitting the pitch.
How do I know which soccer cleat size to order?
We recommend measuring your foot in centimeters and referring to our size guide. Soccer cleats should have a snug fit, but we suggest sizing up by a half size for brands like Adidas and Nike if you have wider feet.
Are your jerseys authentic or replica versions?
We offer both 'Authentic' (player-issue) and 'Replica' (fan-version) jerseys. Authentic jerseys feature a slim fit and lightweight heat-pressed badges, while Replicas offer a more relaxed fit with embroidered logos.
Can I customize a jersey with my own name and number?
Yes, we offer professional heat-pressing services using official league fonts. Please note that customized jerseys are final sale and cannot be returned unless there is a manufacturing defect.
What is your return policy for soccer equipment?
You can return unused items in their original packaging within 30 days of purchase. Please note that footwear must be returned in the original shoebox and cannot have been worn on pitch or turf.
How long does shipping take for team orders?
Standard shipping typically takes 3-5 business days. Bulk team orders requiring custom printing may take 10-14 business days to process before shipping.
Do you offer international shipping?
Yes, we ship our soccer gear worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout based on your location and package weight.